Refund Policy

Refund Policy

At BattGlobal, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return policy from the date of delivery.

Eligibility for Returns

• Items must be unused and in original packaging
• All accessories and manuals must be included
• Batteries must not show signs of physical damage or tampering

How to Initiate a Return

Please contact us at battglobal@gmail.com with your order number and reason for return. We will provide you with a return authorization and shipping instructions.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Return Shipping Address

No. 1 Zhonghuan Road, Nanhai District, Foshan, Guangdong 528200, China

Non-Returnable Items

• Products damaged due to misuse or improper handling
• Products returned without prior authorization
• Items beyond the 30-day return window