Refund Policy
Refund Policy
Last updated: July 24, 2026
30-Day Return Policy
You have 30 days after receiving your item to request a return.
To be eligible, items must be unused and in original packaging with proof of purchase.
How to Start a Return
Contact us at battglobal@gmail.com. Returns must be sent to:
BattGlobal Power Hub
No. 1 Zhonghuan Road, Nanhai District
Foshan, Guangdong 528200, China
Battery Return Safety
- Tape over battery terminals to prevent short circuits
- Follow dangerous goods shipping regulations
- Use carriers experienced with battery shipments
Damages & Defects
Inspect orders immediately. Contact us within 7 days if items are defective, damaged, or incorrect.
Refunds
Approved refunds are processed within 10 business days to your original payment method.